| About Us Mekchoudi - Carametis is completely dedicated to you entire satisfaction. To contact us or to know more about us and our products go to About us - Contact us |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
About payment and currency:
Prices are in Canadian Dollars, You can check daily currency exchange rate from www.xe.com for US Dollars prices.
We accept payment by:
Credit card, debit card, Paypal.
Personal check (Check for the full amount made to "Mekchoudi" must be received before we send your order.)
Bank transfer (Bank details given to you after order completion.)
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And HandlingFree Delivery in the USA and CANADA for the Mekchoudi Design Jewelry line for orders above 60 Dollars (8 Dollars handling & shipping fee under 60 Dollars) - For all other products( Rochet Bijoux, Boccia Titanium, Troika, Zoppini) and destinations go to Mekchoudi - Carametis UK website for purchase and information.Parcels are sent by UPS or Canada XpressPost depending of value. All orders within Canada and the USA are generally received under 7 business days. (Approximately 1-2 days handling and 1-5 days shipping)  Earth Day Canada Concrete action for the environment - No printed paper receipt As an effort to preserve the environment and create a paperless office, we do not send printed receipt with your order but a Pdf format version by email when confirming your order. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 1-2 business days . Orders are generally received in under 7 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges Mekchoudi Design Jewelry Line: For orders made from within Canada sales tax will be applied: 12.875% within Quebec (combined federal/provincial rate), 5% for the rest of Canada (fed rate only). This website being operated from Quebec. Orders to the USA are tax free.
For all other products and destinations go to our UK website www.carametis.co.uk for details |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. NOT HAPPY WITH WHAT YOU'VE BOUGHT? CONTACT US BEFORE AND JUST SEND IT BACK WITHIN 30 DAYS OF RECEIPT FOR A FULL REFUND ON THE PRICE OF THE ITEM(S)* - NO QUESTIONS ASKED (*If item(s) not used, worn or damaged. Shipping charges will not be refunded on all orders) |
Reaching UsBy post: Mekchoudi Design, CP 182 Place Du Parc, Montreal, H2X 4A4, Canada
(In the UK: Mekchoudi-Carametis UK, PO Box 9493, Nottingham, NG1 9EU, UK ) By telephone: USA/Canada +1 514 544 8727 (9am to 5pm EST) | UK 0800 756 9580 (9 am to 5pm GMT)By email: Click here |
Privacy Policy Mekchoudi- Carametis do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy NOT HAPPY WITH WHAT YOU'VE BOUGHT? CONTACT US BEFORE AND JUST SEND IT BACK WITHIN 30 DAYS OF RECEIPT FOR A FULL REFUND ON THE PRICE OF THE ITEM(S)* - NO QUESTIONS ASKED
(*If item(s) not used, worn or damaged. Shipping charges will not be refunded on all orders. New shipping fee may be charged for exchanges. Return fee at buyer expenses)
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